Chapter 02

The audit process: we learn your operation

Four weeks. Three inputs in: interviews, documentation, software. Three outputs out: process and time map, ROI projection, build plan signed.

Audit Inputs
Interviews
5 stakeholders
  • C
    CFO
    1×60min · priorities + budget
  • C
    Controller
    2×60min · workflows + exceptions
  • AL
    AP Lead
    2×45min · invoice flow
  • SA
    Senior Accountants
    3×45min · judgment cases
  • FL
    FP&A Lead
    1×60min · reporting needs
All sessions transcribed and tagged
Documentation
5 sources ingested
  • Close checklist
    SOP
  • GL coding manual
    Policy
  • Vendor master
    Master data
  • Audit prep packet
    Compliance
  • Org chart
    Reference
Indexed and queryable by agents
Software
8 systems mapped
N
NetSuite
ERP
B
Bill.com
AP Automation
W
Workday
HCM / Payroll
C
Concur
Expense
BlackLine
Reconciliation
X
Excel
Spreadsheets
O
Outlook
Email
Slack
Communication
All systems connected
8
Systems mapped
23
Workflows analyzed
57,000+
Exceptions sampled
720K
Hours of manual work / yr
Automation map
Of 720,000 manual hours / yr
How much we take off your plate
Total identified manual hours, split between what we automate and what stays human
75%
Automatable · 540,288 hrs
179,712 hrs human
Of the 540,288 automatable hours, here’s what each agent contributes
Each bar floats at the running total. Built in priority order, summing to total automated.
0K135K270K405K540K+208KP1Invoice & AP$16.8M+73KP2Exceptions$11.2M+84KP3Close$7.6M+124KP4Recon$6.4M+52KP5Vendor$3.8M540Khrs / yrTOTALAutomated$46M / yr
P1Invoice Processing & AP
85% automatable · $16.8M
P2Exception Resolution
72% automatable · $11.2M
P3Period-End Close
65% automatable · $7.6M
P4Cross-System Reconciliation
78% automatable · $6.4M
P5Vendor Communication
60% automatable · $3.8M
Stays human · judgment, exceptions, relationships179,712 hrs / yr remain manual
Implementation timeline20 weeks · then ongoing
Phase / Workflow
W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
W13
W14
W15
W16
W17
W18
W19
W20
Audit
4 weeks
Interviews
Process map
ROI
Plan signed
Build · workflows shipped in priority order
P1Invoice Processing & AP
8w
P2Exception Resolution
9w
P3Period-End Close
10w
P4Cross-System Reconciliation
8w
P5Vendor Communication
6w
Operate
ongoing →
Next: Build Process